Online sales are sent out within 3 days of cleared payment. A tracking number is issued to every order. We try are best to give you the best customer service but if for any reason you are not happy with your purchase please contact us within 7 days so we may try to correct the situation. 

All sales at special events around the country can only be exchange within time frame of event. 

Thank you so much for shopping with us, we love what we do!❣

Mahalo! Bertie